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Feel free to
contact us

Our office


No. 40-1,Jalan Tun Sambanthan 3,
(KL Sentral), Brickfields
50470 Kuala Lumpur


Monday — Saturday: by Appointment



+60 12 276 7917

Email:  general@edigital.my

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    FAQ

     
    1How long does it take to setup my account?
    Most accounts are automatically setup within 24 hours.
    2Where are your servers located?
    Our servers are available across five global regions – North America, Asia Pacific, Oceania, Europe and South Asia. You can select a region which is nearest to your target audience for the ultimate performance. We are powered by leading Cloud providers with locations around the world – Amazon Web Services (AWS), DigitalOcean and Linode.
    3Do you provide free SSL Certificates?
    We offer unlimited number of Free SSL Certificates by Sectigo (previously known as Comodo). The free SSL Certificates will be installed automatically as long as the your domains are pointed to our server.
    4Can I upgrade at anytime?
    Yes, you can easily upgrade to a higher plan anytime. You will only need to pay for the pro-rated difference between the two plans when you upgrade so you will not lose anything.
    5Are the CPU & RAM allocated for all accounts?
    The CPU & RAM for each plan is the total resources allocated to all of your cPanel accounts. For example if you have a plan with 2 CPU Cores, each of your cPanel account can have a CPU limit of 1 Core or 2 Cores but the total actual usage of all your cPanel accounts combined will not be able to exceed 2 CPU Cores.